Services
Phone Services
Answering Services
At Community Answering Service the base of what we do is answering services. We answer the phone whenever you can't. We know who important communication with customers is, and that is why we have systems set in place to effectively communicate messages from customers to business owners.
After Hours
Our team runs 24/7 so that we can answer the phones whenever you can't. You no longer have to worry about missing a client's inquiry after your office hours. We have got you covered.
Dispatch/ On Calls
Each customer calling has a specific reason for calling. We will work closely with you so that our team is fully equipped and read to answer any question about you business that your customers may have.
HIPPA Compliant
We pride ourselves in training our team and making sure they know the proper procedures with calls dealing with HIPPA compliance. There is sensitive information that we know how to handle.
MiSecure Messaging
We provide another solution to those sensitive messages for your clients. Our team is qualified in using MiSecure Messaging in order to communicate important messages to you and your customers.
- Healthcare
- Property Management
- HVAC / Contractors
- Dispatch
Appointment Scheduling
Not only do we handle phone calls, but with your busy schedule we can also help keep you and your business organized. Being organized with your time is extremely important and we are here to help you with that.
- Healthcare
- Hospitality
E-commerce / Order Taking
We work closely with you and your business so that our team knows how to answer to any inquiries about e-commerce that you may handle. Our team members will also take orders over the phone for you and communicate those with you.
Lead Capturing
We will also ensure that you are able to get any potential customer. You no longer have to worry about losing any potential business after hours. We will gather all important information and relate it to you.
Employee Line
Apart from your customer, employees are also ones blowing up your phone line. We can work with you to create an employee line and handle calls that come in from your employees.